Mark Rabo

Building product teams that build beautiful things

With over 15 years building consumer products, I create things that truly resonate with customers by uncovering their unarticulated needs with a large and varied product toolkit.

The product teams I form to build these products are high-trust, high-velocity, and with a deep respect for craft and design.

I’ve owned products with multi-million person userbases — FreshBooks (30M), TunnelBear (10M), Shakepay (1M) — and my designs have gone viral on Twitter and Reddit and been featured many times on the App Stores.

My sweet spot is taking products from 0-to-1 and finding product-market fit in uncertainty, new markets, and with new technology.

Posts

AI Skill Erosion in Product Teams

ProductOps: Building a Company Cognitive Brain for Speed (in progress)

Empathy Engineering: A new product skill (in progress)

Using AI Well Requires Understanding Complexity Theory (in progress)